First and foremost, thank you for your purchase of a Synergy Erotic product. We know there are many different products available so we truly appreciate your having chosen a Synergy Erotic product.

Synergy Erotic products are designed and manufactured with comfort, excitement, durability, and quality in mind, however sometimes things go wrong. If, in the unlikely event, your Synergy Erotic product is defective our limited warranty protects your investment against mechanical/manufacturing defect for 90 days from the date of purchase.


  • The warranty covers working parts that affect the function of the product. It does not cover:
    • Wear and tear
    • Damage caused by misuse, accident, neglect.
      • Any attempt to open or repair product or its accessories immediately voids the warrant
  • Synergy Erotic does not issue refunds, remove credit card charges, issue store credits, substitute products, send replacement parts, or issue gift certificates; we only replace defective products with the same product purchased.
  • Warranty is valid in the United States and Canada only
  • If, within the 90 days after date of purchase, your Synergy Erotic purchase proves to be defective please contact us at sales@synergyerotic.com.

To pre-register your product for the limited warranty please fill out the information requested below completely. If you are unable to complete the information below you will need to keep your purchase receipt and the original packaging; you will need both items to begin the warranty process.

Thank you again for your support of Synergy Erotic Novelties

Market Leading Quality

Quality is a term thrown around all too easily, but we at Synergy Erotic use the term with a sense of pride and commitment. Our products are manufactured from the highest quality materials and workmanship…

Warranty Registration Form

First Name

Last Name






Phone Number

email Address

Item Part Number (begins with SYN)

Item UPC Number

Date Purchase

Retail Store Name Where Purchased

Retail Store City

Price Paid for the Item

If you've experienced a problem, please explain in detail:

Upload Receipt Scan/Picture. Picture size MUST NOT exceed 10MB

Upload Picture of Rear of Package (UPC code must be visible). Picture size MUST NOT exceed 10MB

I certify that I am over the age of 18 and I am legally of age to purchase, receive, and solicit for purchase any and all adult materials.